We differentiate ourselves from many of our competitors by developing technical solutions around a company’s business process needs, rather than trying to solve a business problem with an impressive but potentially inappropriate technology. Our first step in system design includes identifying the end-user’s needs. Then an appropriate technology solution is developed to operate behind the scenes. This approach allows us to create custom solutions that most effectively address a company’s administrative and operational needs.
Many clients retain us to manage ongoing technical operations. We function as an outsourced technical support department for small companies that have few or no in-house technical staff. We also provide consulting expertise to internal IT staff at larger companies.
Our technical consultants work as a strong, cohesive team. Building a relationship with our clients is our top priority. Clients appreciate our proactive approach, quick response times, and vast technical experience. Each of our consultants bring a unique technical expertise to the team and our clients.
Standardized and Consistent
Our approach is simple. At the core of a solution we use industry standard hardware and software solutions from vendors including Dell, HP, Microsoft, and Cisco. We incorporate industry leading business solutions to solve specific business problems. We then back the solution with a full array of network and end user support services.
Our role within an organization can vary. We can serve as your single point of contact with vendors and third-party providers. We frequently serve as the complete IT department, or can easily work with a larger internal team to deliver special projects and custom solutions.
We follow a highly effective, structured methodology, designed to establish a strong line of communication and provide clear expectations. Our methodology utilizes the following steps: Discover, Define, Design, Build, Deploy and Support.